Privacy and Data Protection Policy
Your privacy is central to every consultation and review we provide
Information We Collect and Use
Personal information is collected solely for providing our consultation services, handling your requests, and maintaining communication. We only request details directly necessary for your engagement.
-
→Client contact information and correspondence
-
→Service inquiry and consultation topics
-
→Communication preferences and feedback
-
→Technical use data (browser, device details)
-
→Consent records and compliance logs
We do not collect sensitive information unless required by law. All data is processed with strict confidentiality, meeting Australian privacy standards.
How We Use Your Data
Your information is used to facilitate consultations, respond to inquiries, and enhance the quality of our service. We may also analyse usage trends to improve our offerings.
Personal data will never be sold or shared with third parties unrelated to your specific service inquiry. Usage is solely for the stated purposes and in accordance with Australian law.
Your Rights and Choices
You have rights of access, correction, erasure, and portability regarding your personal data. Contact us to manage your information or request further details.
Access Rights
Request and review your data at any time.
Correction Rights
Update any inaccuracies promptly.
Right to Erasure
Request deletion of information held by us.
Data Portability
Obtain a copy of your provided data.
Third-Party Data Sharing
We share your data only with Australian regulators or service providers for compliance or operation and only when required.
All third parties must meet strict privacy requirements. No marketing or unrelated disclosure is permitted unless you consent or the law requires.
Data Security Measures
We use secure systems and protocols to protect your information throughout all communications and storage.
Access to data is limited to authorised staff and subject to ongoing monitoring. Breaches are addressed promptly.
Contact Our Privacy Team
Address: Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia
Phone: +61 2 8633 7523
Email: content@lumoraqis.world